Privacy Policy

Ferrari takes your privacy seriously where we deal with your personal information. This means information that identifies you personally such as your name, credit card information, photo and contact details or data that can be linked with such information in order to identify you directly or indirectly (“information”).


This Privacy Policy (the “Policy”) sets out the basis on which any of your information will be collected, stored and used by us and reflects our commitment to maintain the confidentiality of your information and to provide all our customers with the best possible service.


References to ‘Ferrari’, ‘we’, ‘our’ or ‘us’ in this document are to the Ferrari Group of companies comprising



  • FCA Bank S.p.A., Sede Legale Corso G. Agnelli, 200 - 10135 Torino, Italien for the purposes of intra-group management of borrower units, intra-group risk management and regulatory controls. Also for purposes of credit check.

  • Ferrari S.p.A,. Via Abetone Inferiore n. 4, 41053 Maranello MO, Italien; Ferrari N.V., Amsterdam, Niederlande; Ferrari Financial Services S.p.A. Via Abetone Inferiore 4, 41053 Maranello, MO, Italien; Ferrari Central / East Europe GmbH, Stielstraße 3b, 65201 Wiesbaden, Deutschland; Ferrari North Europe Ltd. (275 Leigh Road, Slough, Berks. SL1 4HF, United Kingdom as a processor for purposes of data storage, customer service, preparation and execution of marketing activities.

You have the right to object to us using, sharing or carrying out any activity with your personal information (in certain circumstances) including using your personal information for direct marketing (i.e. receiving emails from us notifying you about other products which we think will be of interest to you or being contacted with varying potential opportunities). Contact us at any time with the details provided in the contact us section below for more detail and to exercise this right where applicable.

QUICK GUIDE TO CONTENTS


1. WHAT PERSONAL INFORMATION DOES FERRARI COLLECT?


2. HOW DOES FERRARI USE MY PERSONAL INFORMATION?


3. DOES FERRARI SHARE MY PERSONAL INFORMATION?


4. HOW LONG DOES FERRARI KEEP MY PERSONAL INFORMATION?


5. DOES FERRARI TRANSFER MY PERSONAL INFORMATION ABROAD?


6. WHAT ARE MY PRIVACY RIGHTS?


7. CHANGES TO THIS PRIVACY POLICY


8. CONTACT US


WHAT PERSONAL INFORMATION DOES FERRARI COLLECT?


Your personal information is collected in the following ways:


Information you give us

We receive personal information about you from you when you enquire, register or enter into an agreement with us for a Ferrari financial product and correspond with us further in relation to such financial product (including your name, address, contact details, spousal details, business details and details of other individuals you are financially linked with).

You may choose to provide additional information to us when you contact us or otherwise interact with us, including via e-mail, letter or by phone.


Information from third parties

We receive personal information about you from Credit Reference Agencies (“CRAs”) and Fraud Prevention Agencies (“FPAs”), such as credit information, fraud prevention information and information from public records (including the electoral register, county court judgments, and bankruptcy and insolvency information).


Information we collect automatically

We collect certain information by automated means, such as cookies and web beacons, whenever you visit our Site. This could include IP address, browser type, operating system, referring URLs, information on actions taken on a Site, and dates and times of Site visits.  See our Cookie Notice HERE.



HOW DOES FERRARI USE MY PERSONAL INFORMATION?

We use your personal information for the following purposes:

Where we have your consent



  • To send you marketing communications where you have given us consent to do so.

To provide a requested service or carry out a contract with you



  • To manage and provide you with the services under Ferrari financial product agreements and any other agreement you enter into with us including:


    • Hire Purchase Agreements; and

    • Insurance Services Agreements.


  • To provide you with other additional services that you express an interest in or we provide as a courtesy including:


    • Ferrari Owners Club Membership;

    • Ferrari Year Book;

    • Ferrari Merchandising Products Discount Voucher;

    • Ferrari Financial Services Welcome Gift; and

    • Wayne Pollock Luxury Travel Concierge Services.


Where we have a legal obligation



  • To protect, investigate and deter against fraudulent, unauthorised or illegal activity.

Where we have a legitimate interest



  • To verify with our partners including CRA’s and FPA’s that the information you have provided is true and accurate, and to carry out credit checks, fraud and money laundering checks, and insolvency checks. This is to ensure that you are suitable for the applicable agreement and can finance it.

  • To check your insurance details and to recover debts. This is to ensure we get paid.

  • For statistical analytic research purposes. This is to improve the services provided to clients.

  • For internal record keeping. This is for our internal administration purposes.

Where we rely on legitimate interest as a basis for processing your personal information, we carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests. You have a right to the information in these balancing tests and can find out more about the information in these balancing tests by contacting us using the details below.



DOES FERRARI SHARE MY PERSONAL INFORMATION?

We Share your personal information in the following circumstances:



  • We share your personal information with our other group companies for internal reasons, primarily for business and operational purposes in line with this privacy policy (See introduction section for details of these group companies).

  • We share your personal information with our trusted suppliers subject to appropriate controls. In particular we share information with:


    •  Marsh Finance Crossfield Mill, Crawford Street Rochdale OL16 5RS United Kingdom who manage our different finance services in the United Kingdom;

    • Capgemini Italia S.p.A. Via di Torre Spaccata 140 00173 Rom, for IT maintenance purposes; and

    • bdp Management Consultants GmbH, Danziger Straße 64, 10435 Berlin Germany for ratio analysis.

    • Wayne Pollock Exclusive Luxury, Rockcastle, Portstewart; BT55 7PB, N. Ireland for Luxury Travel Concierge Services for our customers.


  • We share your personal information with CRAs and FPAs when making checks about you and to providing them with information relating to your credit (such as repayments, defaults and any suspected or actual fraudulent activity).

  • We share your personal information with law enforcement agencies who may access and use your personal information for prevention of crime such as fraud and money laundering. This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.

  • We share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights, property, safety, or security of Ferrari, third parties, visitors to our Site or the public.

  • We share your personal information with a third party if we transfer, change or assign your agreement or we employ a third party to manage any aspect of your account and are required to pass relevant information about you to them.

  • As we continue to develop our business, we may sell or purchase assets.  If another entity acquires us or merges with us, your personal information will be disclosed to such entity.  Also, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

  • We share your personal information where you give us express permission to share your personal information in the course of your relationship with Ferrari from time to time.



HOW LONG DOES FERRARI KEEP MY PERSONAL INFORMATION?



  • Information that we collect will be retained for as long as needed to fulfil the purposes outlined in the ‘How does Ferrari use my personal information’ section above, in line with our legitimate interest or for a period specifically required by applicable regulations or laws, such as retaining the information for regulatory reporting purposes.

  • When determining the relevant retention periods, we will take into account factors including:

  • our contractual obligations and rights in relation to the information involved;

  • legal obligation(s) under applicable law to retain data for a certain period of time;

  • statute of limitations under applicable law(s);

  • our legitimate interests where we have carried out balancing tests (see section on ‘How we use your personal information above);

  • (potential) disputes; and

  • guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.



DOES FERRARI TRANSFER MY PERSONAL INFORMATION ABROAD?

Your information is stored within the EU generally and in limited circumstances may be transferred to Switzerland. The European Commission has deemed Switzerland a country with adequate privacy laws in place for the transfer of your information and we ensure your information is kept secure at all times. We will inform you and update this privacy policy if there is ever a need to transfer your personal information outside of the European Economic Area (EEA).




WHAT ARE MY PRIVACY RIGHTS?

By law, you have a number of rights (subject to certain conditions) when it comes to your information. Further information and advice about your rights can be obtained from the data protection regulator in your country. You can exercise any of these rights by contacting us through our details below.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:



  • baseless or excessive/repeated requests, or

  • further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.



CHANGES TO THIS PRIVACY POLICY

We may periodically make changes to this Privacy Policy. We recommend that you revisit this Privacy Policy regularly. We will notify you of any significant changes where we have a relationship with you.




CONTACT US

If you have any questions, comments and requests regarding this privacy policy [you can phone Ferrari Financial Services GmbH on 01706 751263. Alternatively, you can write us at Crossfield Mill, Crawford Street, Rochdale, OL16 5RS or FFS-GmbH-DataPrivacy@ferrari.com